RETURN & REFUND POLICY

ALL SALES ARE FINAL

ALL PURCHASES FROM F1RST T1ME, INCLUDING GARMENTS, RECORDINGS, ARTIST EDITIONS, AND OTHER MERCHANDISE, ARE FINAL SALE.
WE DO NOT ACCEPT RETURNS, EXCHANGES, OR CANCELLATIONS FOR CHANGES OF MIND, INCORRECT SIZE SELECTIONS, OR PERSONAL PREFERENCES.

DAMAGED OR INCORRECT ORDERS

IF YOUR ORDER ARRIVES DAMAGED, DEFECTIVE, OR INCORRECT, PLEASE CONTACT US PROMPTLY AFTER DELIVERY WITH YOUR ORDER NUMBER, A DESCRIPTION OF THE ISSUE, AND PHOTOGRAPHS WHERE APPLICABLE.
WE WILL REVIEW THE ISSUE AND ARRANGE AN APPROPRIATE RESOLUTION, INCLUDING A REPLACEMENT OR REFUND WHERE REQUIRED BY APPLICABLE LAW. PLEASE DO NOT RETURN ANY MERCHANDISE WITHOUT CONTACTING US FIRST.

MISSING OR UNDELIVERED ORDERS

IF YOUR ORDER HAS NOT ARRIVED, PLEASE CONTACT US WITH YOUR ORDER NUMBER SO WE CAN INVESTIGATE THE SHIPMENT. WHERE AN ORDER CANNOT BE FULFILLED OR DELIVERED, REFUNDS WILL BE PROVIDED AS REQUIRED BY APPLICABLE LAW.

REFUNDS

APPROVED REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD. PROCESSING TIMES MAY VARY DEPENDING ON THE PAYMENT PROVIDER.

CONTACT

FOR QUESTIONS REGARDING AN ORDER, PLEASE CONTACT F1RST T1ME USING THE CONTACT INFORMATION PROVIDED ON THIS WEBSITE AND LINKED BELOW. NOTHING IN THIS POLICY LIMITS RIGHTS PROVIDED BY APPLICABLE CONSUMER PROTECTION LAWS.

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